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Shipping and Returns

  • All orders are processed within 24 hours, please allow additional days in transit for delivery.
  • Please note orders are not shipped or delivered on weekends or holidays.  
  • Orders are shipped signature required via FedEx Overnight or 2- Day unless otherwise requested.
  • Overnight delivery is only available for orders with delivery addresses within the continental United States. 
  • Please note carrier delivery delays can sometimes occur.
  • LITHOS Diamond offers a 7-day 100% money back guarantee for merchandise returned in its original condition with no modifications or alterations whatsoever (minus shipping expenses).
  • It is buyer’s responsibility to inspect the stone upon arrival for any damage as claims must be made within 48-hours.
  • We are unable to accept cancellations or issue refunds for special orders- these are a final sale.
  • All returns must be accompanied by an RA issued via email
  • Buyers are responsible for return shipping costs including insurance.
  • It is buyer responsibility to package returned stones to ensure original condition and in accordance with their shipment insurance requirements.
  • Stones lost or damaged in transit are not eligible for refund.
  • Upon satisfactory return, a refund will be issued within 7-business days.